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The ones about the services provided and taken care of by The Hosteller at all of our hostel locations.
Do you have any lockers and how much do they cost to use?
Every dorm room has lockers under the dorm beds. You can lock these using a padlock which you can buy at the reception for INR 100. If you wish to deposit your luggage after check out, you can avail our cloak room. Our property manager will be more than happy to assist you with that.
Do you have any events in the hostel?
Each hostel location always has a line-up of events happening. You can find information about them on the bulletin near the reception. For any further details, you can always approach the reception or any of our on-ground community managers.
Are towels provided in all rooms?
All of our private single, twin and double rooms come with towels. For dorms, you can rent or buy a towel from reception for a small charge of INR 100.
Can I get something delivered to the hostel?
Yes you can, but we recommend you let the hostel reception team know if you're expecting a delivery. We don't accept responsibility for lost or damaged packages.
Is all bed linen supplied?
Yes, we supply all your bedding. It is also regularly changed by our housekeeping staff.
Is it possible to smoke inside the hostel?
All hostel rooms in all locations are strictly smoke free zones. There are certain designated smoking areas in each hostel where you can go to smoke. Please Note: Drugs and all other kinds of mind altering substances are strictly prohibited within the hostel premises.
Can I bring my pet to hostel?
As much as we adore our furry little companions, pets are currently not allowed inside the hostels. If you have a mandated service animal with you, please contact the central reservation team on firstname.lastname@example.org for information before check-in.
Do you have any laundry facilities and how much are they?
Yes, there are self-serve laundry facilities at all of our hostels. Prices (per kg) vary from INR 50 to INR 150 for a wash and dry.
Can I bring guests in who aren't staying at the hostels?
Friends and family are most welcome inside the hostel for visitation. However, non-staying guests are not allowed inside the rooms and have to leave the hostel premises after 7 PM. They are welcome to meet with you in the common areas, cafe, lobby or library before that.
How often are the rooms cleaned?
The entire hostel; including the rooms, washrooms and common areas are cleaned by our housekeeping staff on a daily basis. However, if you would like for them to clean your room/washroom for you at any given time, you can contact the reception.