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The ones about everything else and more.
Is liquor allowed in the hostel?
The Hosteller follows a strict no alcohol/no substance abuse policies on all our hostels due to legal reasons.
Do you offer food too?
Yes. The Hosteller Delhi, Goa, Jaipur, Kasol, Manali, McleodGanj and Bir have an in-house cafe/restaurant where you can order delicious and healthy food at a resonable cost. Pushkar does not have an in-house cafe. You can always get food delivered from outside as well. Please contact the reception if you need help ordering food.
What is a backpacker's hostel?
Backpacker hostels are a concept that were popularized by the budget travel industry in Europe. They are essentially places that provide affordable, secure, communal and hygienic accommodations for travellers. Backpacker hostels consist of dormitory style rooms, private rooms, secure luggage storage facilities, clean washrooms, multiple common areas and lounge areas, community kitchens and even cafes. Apart from these things, backpacker hostels also provide airport pick up and drop, multiple opt
I am a freelancer. Is it possible to get a free stay?
We love working with ingenious content creators. The best way to take this forward is to drop our team an email on email@example.com. The query will be re-directed to the Marketing Team, who will send you a follow up email if you are shortlisted. Happy travels :)
How can I get in contact with your company?
To get in touch with us, you can: Write to us on firstname.lastname@example.org DM us on Instagram DM us on Facebook Call us on 9810187717
How do I apply to work at The Hosteller?
To apply for work at The Hosteller: Fill the form on our Careers page. Alternately, you can drop us your CV and cover letter on email@example.com. Please make sure to mention your preferred department of work on the email.
Is The Hosteller safe for solo female travelers?
Absolutely! The Hosteller has served more than 30,000 solo female travelers till date and hasn't had any untoward incident in our 5+ years of operations. We have taken all safety precautions to ensure that you have a safe, fun-filled stay with like minded people. If you are concerned about your privacy, you can always avail a female only dorm (select locations only) or choose a private room for your stay.
Who should I contact about PR/Marketing/Sponsorship opportunities?
For all inquiries related to PR, Marketing and Sponsorships, please write to us at firstname.lastname@example.org. Your query will be re-directed to the concerned team.
Can I book a bus/train/taxis from The Hosteller?
Yes, most definitely. If you would like a bus/taxi/train/airplane booking for before your arrival at the hostel, kindly write to the central reservation team on email@example.com or call us on 9810187717. If you would like to book a bus/train/taxi/airplane for yourself or a friend after arrival, kindly contact the travel desk at the hostel. They would be more than happy to help you. Please Note: Bookings will contain a nominal service fee.
Is The Hosteller safe?
Absolutely. At The Hosteller we give immense attention on the security of our guests and their belongings. All the hostels are under CCTV surveillance 24x7, and every employee of the hostel has got his/her background checked and certified. Our hostels also have security guards in the premises.
What is The Hosteller?
We are a chain of backpackers' hostels in India. Offering centrally-located, international-standard, affordable accommodation, The Hosteller is the home ground for people who love to travel and share experiences. You don't meet strangers here, you meet and make friends for life :) Our facilities: Clean and air-conditioned dorms and private rooms Pristine bathrooms Free WiFi 24x7 travel help-desk Security guards Laundry service Personal lockers Common kitchen, fully stocked with
Can someone help me to plan my city excursion?
All our hostels have a dedicated travel desk to help plan your travels. Our Community Managers and Senior Managers will be more than happy to help you plan your city tours and excursions. There are several local walks and tours that you can avail from the hostel itself. And if there is someplace else you would like to visit, our team would be happy to help you plan that as well. All you gotta do is ask :)
What is my refund status?
Once your refund is approved by the central reservation team, it shouldn't take more than 5-7 business days for the amount to reflect back on your original payment method. In case of further queries, kindly contact the central reservation team on firstname.lastname@example.org or call us on 9810187717.
Are guests under the age of 16 allowed to stay at The Hosteller?
Patrons under the age of 18 cannot stay at The Hosteller. This is in accordance to our hostel policies. To read more about our guest policies, click here.
Can I keep my luggage at the hostel?
Yes. If you are staying with us in a dorm room, you can store your luggage and valuables in the lockers provided with each dorm bed. If you are looking to store your luggage overnight or before/after your stay; you can avail our cloak rooms. They are present in every hostel. Your luggage will be kept safe till you come back to collect it. Please Note: Extra charges might be applicable on extended cloak room usage. The hostel will not be held responsible for any lost/stolen/damaged l
Can we share one single dorm bed?
Every dorm bed is single occupancy by default. Hostel policies do not allow accommodation of more than one person on a single dorm bed; keeping in mind the comfort of other travellers staying in the dorm.
Do you have Jain food?
As of now, we do not have a specific menu dedicated to only Jain style food. However, we are very careful of our traveller's needs and you can definitely contact the on ground team or cafe manager for your specific nutritional needs and they will do their very best to accommodate them.