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Do you offer food too?
Yes, almost all the hostels have an in-house cafe/restaurant were you can order lip-smacking food at a reasonable cost. Also, we can always help you order food from outside as well. (Please note: we do not sell food inclusive packages online; the same is to be ordered upon your arrival only)
What is a backpacker's hostel?
The concept of backpackers' hostel is very popular outside India, and it is rapidly gaining traction in our country. Backpackers' hostels provide affordable, secure and hygienic accommodations to travelers. Usually, a backpacker's hostel consists of dorms for sleeping, secure lockers for storing luggage, clean bathrooms and a community kitchen facility. Rooms can be mixed or single-sex, although private rooms may also be available.
How can I get in contact with your company?
Please visit our contact us page.
Is The Hosteller safe for solo female travelers?
Absolutely! The Hosteller has served more than 20,000 solo female travelers till date and hasn't had any untoward incident in our 5+ years of operations. We have taken all safety precautions to ensure that you have a safe, fun-filled stay with like minded people. If you still aren't convinced, you can book a private room or a female-only dorm!
Is liquor allowed ?
Due to legality issues, we follow a strict no-alcohol / no-substance abuse policy at all hostels.
I am a freelancer. Is it possible to get a free stay if I do a story for you?
The best way to take this forward is to drop an email to email@example.com (CC: firstname.lastname@example.org) with a formal proposal, and if shortlisted, we will get back to you at the earliest!
How do I apply to work at The Hosteller?
Please drop us a mail on email@example.com. Make sure you include the position you are applying for in the subject line.
Can we share one single dorm bed?
No, keeping in mind the comfort of others in dorm, our hostel policies do not allow more than one person on a single occupancy dorm bed.
Who should I contact about PR/Marketing/Sponsorship opportunities?
For all such enquiries, drop us a line at firstname.lastname@example.org
Are guests under the age of 16 allowed to stay at The Hosteller?
We are a youth hostel chain and hence, we do not allow guests below 18 years of age. Apologies!
What is my refund status ?
Once your refund is approved by email@example.com, It Shouldn't take more than 5-7 business days to reflect back in your account.
Can I celebrate my birthday at hostel?
You are more than welcome to celebrate your birthday at The Hosteller. However, having a strict no-alcohol policy and to honor the stay of other in-house guests, boozing and loud music at late hours is not allowed in hostel.
Can I book Bus/Train/Taxis from The Hosteller ?
To avoid any scope of miscommunication, please drop an email on firstname.lastname@example.org with your query for facility of pre-booking bus/train/flight/cab on your behalf. However, once you're at the property our Property Manager would love to assist you in booking your journey going forward.
Do you have Jain food?
As of now, we don't have a specific Jain food menu. However, you can always contact the on-ground team for assistance on this specific matter.
Can I keep my luggage at the hostel?
Yes, only if you have a booking with us. We will keep your luggage in our cloak room till you come back to pick it up. If you plan to keep the luggage for a long duration or before/after your stay, extra charges might be applicable. While staying with us in a dorm, lockers for your valuables are available in each dorm room, however the hostel will not be held responsible for any lost/stolen/damaged luggage.
Can someone help me to plan my city excursion?
Our Property Manager will be more than happy to assist you with your city plans. Reach out to the respective property manager via the contact details provided on www.thehosteller.com .
Do you give bikes/cycles on rent ?
Depending on the hostel location, you can rent cycles at very reasonable price. Upon your arrival, the property manager would be more than happy in assisting you with the same.
Is The Hosteller safe?
Absolutely, At The Hosteller we give immense attention on the security of our guests and their belongings. All the hostels are under CCTV surveillance 24x7, and every employee of the hostel has got his/her background checked and certified. That being said, hostels also have security guards in property premises.
What is The Hosteller?
We are a chain of backpackers' hostels in India. Offering centrally-located, international-standard, affordable accommodation, The Hosteller is the home ground for people who love to travel and share experiences. You don't meet strangers here, you meet and make friends for life! Facilities Clean and air-conditioned dorms and privates Pristine bathrooms Fastest (and free) WiFi in the city 24x7 travel help-desk and security guards Laundry service Personal lockers Common kitchen, fu